2027 Rule Change Online Petition Form

The decision to move to an online application process is driven by several factors, primarily to enhance convenience for everyone. The online system is faster, eliminates the risk of lost mail, and introduces the added convenience of credit or debit card payments.

Creating an account is simple. Click on “Register” to begin. You will first create a username and password, then complete your permanent profile.

No. Your account is linked to your personal profile and is intended for your exclusive use. Profiles are permanent, and once created, only need to be updated as necessary for subsequent applications.

If you need to reset your password, click on the “Forgot your password?” link.

Instructions will be sent to your email address.

Currently, changing your username is not an option. Please choose carefully when creating your username. Rest assured, it remains private and is visible only to you.

To improve efficiency, we have separated the profile and application processes. The profile needs to be filled out only once and should be updated as needed. The application portion will be completed each time a new licence is required. For example, if you move, simply update your address in your profile.

Currently, navigation is available only through the “Next” and “Previous” buttons. We are actively working to enhance the navigation experience in future updates.

You'll be prompted to take a photo as you complete your application. If you're using a device with a camera, simply follow the on-screen instructions. If you don't have a camera, you can upload a photo (filename: captured_image.png) or email it to the Licensing Clerk, who will be happy to assist you.

If using a public computer, please remember to sign out when you're finished. On a personal device, your privacy settings are managed through your device's standard settings.

Please follow the on-screen instructions. If you continue to experience difficulties, please call us at 587- 416-5455 during office hours, and we'll be happy to help.

We accept online payments via credit card (VISA, Mastercard, Amex) and activated debit/credit cards. We also accept payments by interac e-transfer to This email address is being protected from spambots. You need JavaScript enabled to view it., or in person by cash or cheque. 

1. Sign in to the Applications site.
2. Click on your name in the top right corner.
3. Select "My Payments" from the drop-down menu. This will display your payment history for this account.

You can present a printed or screenshot copy of your payment receipt to the Security Gate. To access your receipt:

1. Sign in to the Applications site.
2. Click on your name in the top right corner.
3. Select "My Payments."
4. Locate your application number in the second column.
5. Click on the "Payment Intent" item to view and print your receipt.

Once your application is approved:

1. Sign in to your account.
2. Click on your name in the top right corner.
3. Select "My Licences."
4. Click on your current application number to access and print your licence. We recommend saving a screenshot or image of your licence on your phone as a backup. Physical licence cards are available upon request at the Licensing Office.

Yes, the website is accessible on your phone or tablet. Please note that there is currently no dedicated app.

While not currently available, we appreciate this suggestion and will consider it for future development.